• National Oilheat Research Alliance

NORA rolls out new technical resource center for technicians of liquid-fuel heating systems

As technology changes and in-field challenges continue to occur, the National Oilheat Research Alliance has developed a technical resource center to assist critical-service professionals in the field. This online resource provides service professionals accurate and easily accessible technical information.

NORA’s new technical resource center contains carefully selected instructional videos, technical bulletins and other resources to assist the liquid-fuel technician when installing and maintaining their customers’ heating systems.

“NORA intends this center to be the go-to place for technicians when additional instruction or information is needed,” said Robert O’Brien, NORA’s director of education. “This is a living site that will be updated as new resources are identified.”

The posted resources are sourced from NORA-generated materials, heating equipment manufacturers and other parties. Each item is carefully screened for accuracy and clarity.

“NORA and the industry owe it to homeowners to quickly solve heating-system problems when they occur,” said Michael Devine, president of NORA. “We encourage companies and technicians to use this site for information on how to improve their skills, or when they are on a jobsite and need additional information.”

The NORA technical resource center is located at Learning.NORAweb.org. NORA encourages technicians to bookmark this site on their mobile device or laptop used on the job.

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